Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

***For No Refund Policy and No Cancellation– this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes.

•  In case you choose to cancel your order for any other reason, you must do so within twelve hours before order arrives else the advance amount is not refunded. Refunds will be directly credited to your account.
• We appreciate your feedback and we always thrive to deliver the best quality products. We will study how your order looks and make the appropriate action on a case by case basis.
• Try reprocessing the order. If it doesn’t work, then please contact us using the whatsapp button or email us info@althabiahsweets.com / support@althabiahsweets.com so that we can use a manual payment link for your order.
• We got it covered. Instances like this appear in any system, and we issue a refund that should reach your bank account within 5 days.